MS Word spell check not working

Both Language & the Do Not Check spelling and grammar attributes are formatting properties, so they can be included in Paragraph Styles as well as Character Styles. A user may inadvertently create/modify a Style that includes Do Not Check on a document(s).

Solution:
Select the entire document (Ctrl+A), apply the desired language to it in the Language dialog on Review->Language->Set Proofing Language-> Select the correct language and click OK. 



NOTE: If you created these from one of your templates in the Evolve library, thats where the formatting is incorrect and every new letter imported from the library, using this template(s), will have this formatting applied to it. Your template admin needs to apply the above solution on any template effected to resolve this going forward. 

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