"The letters "c", "v" and "h" are not working within documatics/evolve. If you press "shift" at the same time the letter will type/search but it is like the key is broken otherwise."
This is a windows issue but only appears in certain programs, not all programs all of the time.
The fix is to press the Fn key plus the Windows key. Where a user does not have a Fn key, press Shift key plus Windows key.