Issue assigning a dictation via Evolve

 

If you are trying to assign a dictation and receive the message below on screen, this could be down to the created and/or modified date of the dictation being set to 01/01/1601. This is a Philips Dictation issue but you can work around it by following the steps below. You may require assistance from your IT to complete these steps.

The dictation was not assigned at this point, please contact technical support for a resolution to this problem

In the dictation import window take a look at the created and/or modified date(s) of the dictation, if its 01/01/1601 carry out the following, if not contact support@practiceevolve.com

1. Close the Dictation Import Window

2. Open Windows Explorer (Windows Key + E)

3. Click on the Philips dictation device under removable devices/drive

4. Copy all the dictations to your PC, for example your Documents folder.

5. Copy them all back to the Dictation device overwriting the existing ones. This should populate the blank/01/01/1601 dates with today's date.

6. Try and assign the dictation now.

LOG ERROR:

CMS.Business.Dictation.DictationException: CMS.Business.Exceptions.CreateException: Failed to create the dictation due to: System.Data.SqlTypes.SqlTypeException: SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM.
at System.Data.SqlTypes.SqlDateTime.FromTimeSpan(TimeSpan value)
at System.Data.SqlTypes.SqlDateTime.FromDateTime(DateTime value)
at System.Data.SqlClient.MetaType.FromDateTime(DateTime dateTime, Byte cb)
at System.Data.SqlClient.TdsParser.WriteValue(Object value, MetaType type, Byte scale, Int32 actualLength, Int32 encodingByteSize, Int32 offset, TdsParserStateObject stateObj)

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