This article applies to the following:
- The call log message screen isn't showing
Note- This happens from time to time when the Text size is set above 100%.
Follow these steps;
1. Log out of Legal Evolve
2. Go To; %localappdata%\Documatics\Office Evolve\Client
3. Rename OEUserPreferences.config file to OLDOEUserPreferences.config
Note: Once you log back into Evolve, the Call Logs should appear. However this is only a temporary fix and may re-occur. It is recommend that the screen resolution be altered, rather then the text size, for now, where possible.